Custom domains
Custom domains allow you to use your own domain name with your app. This is useful for branding and making your app more recognizable.
How to Add a Custom Domain
Login to adaptive.ai and go to the app you want to add a custom domain to
Go to the "Settings" menu in the top right corner of your app
Switch on the "Custom domains" option
Enter your custom domain name in the input field
Save your changes
Copy the CNAME record provided and add it to your domain's DNS settings
Copy the verification code provided (_acme-challenge) and add it to your domain's DNS settings as a CNAME record
Save your DNS settings
Your DNS settings should look something like this:
It may take some time for the DNS changes to be applied, typically a few hours, but often much quicker. Once DNS propagation is complete, your custom domain will be active and ready to use.
Limitations
If your app requires login, you will need to login separately on the custom domain. This is because the authentication cookie is tied to the domain.
Editing your app on a custom domain may not work as expected. You can always access your app via adaptive.ai to edit it.
The custom domain feature is only available on the Creator plan and above.
Recommended domain providers
Here are some domain providers where you can purchase a domain if you don't already have one. These providers are easy to use and integrate seamlessly with our platform:
Provider notes
GoDaddy
GoDaddy does not allow you to add a CNAME record for the root domain (example.com). This means that you will need to use a subdomain (e.g. www.example.com) for your custom domain.
Cloudflare
Cloudflare has a Proxy feature that can interfere with the custom domain setup. In order to use a custom domain with Cloudflare, you need to disable the Proxy feature for the _acme-challenge record. Additionally, you need to add an additional TXT record with the same value of your CNAME record.
SquareSpace
SquareSpace does not allow you to add a CNAME record for the root domain (example.com). This means that you will need to use a subdomain (e.g. www.example.com) for your custom domain.
Questions?
If you have any questions or need help with setting up a custom domain, please reach out to our support team or join our Discord community for assistance.